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Client Login SOLUTIONS For Hospitals For Physician Practices Release of Information Audits & Chart Reviews FMLA & Disability Forms RESOURCES Blog News Upcoming Events ABOUT HEALTHMARKCareers REQUEST MEDICAL RECORDS Take the headaches out of managing medical records Transform administrative processes into seamless digital encounters with HealthMark How HealthMark transforms medical record release Constantly evolving regulatory requirements, ongoing staffing shortages and the pressure to improve patient satisfaction make managing medical records more challenging now than ever before. Let HealthMark relieve the burden of managing medical records through a streamlined digital solution so you can focus on what really matters – caring for your patients. Optimize release of information There’s a patient at the center of every record request. Give your patients a compassionate, efficient and reliable experience when requesting medical records, and watch your patient satisfaction scores climb. Plus, most records are delivered in an industry-leading 8 business hours. Learn more Eliminate the burden of audits Don’t let audits and chart reviews drain all your time, energy and resources. HealthMark Group’s chart audit solution handles medical records audits of all shapes and sizes, becoming a single point of contact for updates and an advocate for your organization – not the auditor. LEARN MORE HealthMark by the Numbers 11M records requests processed 95% five star patient ratings 98% client retention rate Don’t just take our word for it The San Antonio Orthopedic Group The customer service has been phenomenal and I get instant responses from my account manager. My favorite part is the analytics dashboard; I am able to see what is currently being worked on as well as the turnaround times. On average, we have a 10-hour turnaround time. It’s crazy, I did not think that would happen. John Urban Director of Operations The Surgical Clinic Frankly, if I left this organization and went to another one tomorrow, this would be the first thing I would change – I would switch over to HealthMark. Sean Reese Chief Operating Officer Why patients love HealthMark After a very frustrating experience trying to obtain copies of my deceased sister’s medical records directly from the doctor’s office, I called Healthmark directly. [HealthMark] was not only professional, but very kind and walked me through the necessary steps to get the records. They also emailed me the necessary forms directly to make it even easier.” [HealthMark] provided impeccable customer service. They exemplify everything one could hope for when it comes to receiving service: professionalism, proficiency, and patience. They were also very sensitive to my needs in such a delicate time. The level of empathy and compassion they showed was such a bonus and cannot be measured on a scale.” Where do you want to start? Tell us a little bit about yourself, and we’ll match you with the right expert to help you optimize your patient information. Quick Links For Hospitals For Physician Practices Release of Information Audits & Chart Reviews FMLA & Disability Forms Contact Patient Inquiries Requestor Support Careers Manage Requests For Patients For Requestors Client Login 325 North Saint Paul Street Suite #1650, Dallas, TX 75201 | Phone 800-659-4035 | info@healthmark-group.com | 8:00am - 5:00pm CT Copyright © 2024 | All Rights Reserved...